Values & Our Commitment

Our Commitment to you as an employee

Gender pay gap

In common with the Building and Timber Merchant industry our workforce is predominantly male however with the majority of our female colleagues in the office and sales roles this has a positive impact on our gender pay gap. The gender pay gap among all employees was 15.5% in 2020, down from 17.4% in 2019. We are constantly working to reduce this gap and achieve equal pay for both genders, and encourage new colleagues of all genders to join our team. 

Mental health

Addressing well being at work can increase productivity by as much as 12%. Supporting the mental, emotional, and physical health of our team has never been more important. You don’t have to deal with things on your own. Your 24/7 Employee Assistance Programme (EAP) is here to help you with confidential and compassionate support when you need it, including:

  • 24/7 confidential helpline
  • Up to four free structured counselling sessions
  • Critical incident and trauma support
  • Online health portal – a comprehensive library of wellbeing information, including fact sheets, 4-week programmes, mini health checks and financial assessment tools
  • Monthly wellbeing newsletters and webinars filled with practical information and guidance.

We also aim to have at least 1 Mental Health First Aider in all departments or branches by June 2022.

Equality & Diversity

The Harlow Group is committed to treating every individual equally and fairly. The Company supports the principle of equal opportunities and opposes all forms of unlawful or unfair discrimination on grounds of:

  • Colour
  •  Marital Status
  •  Race
  • Disability
  • Nationality
  • Age
  • Sex
  • Religious Belief
  • Gender Reassignment
  • Sexual Orientation

Decisions on recruitment (both external and internal), training, promotion, and career development are based solely on justifiable objectives and job-related criteria.

We provide clear and fair terms of employment which are set out in Contracts of Employment which are given to every employee as well as a detailed induction.

The remuneration of all employees is reviewed annually by the Board of Directors in light of performance and industry trends. The company complies with all legislation regarding the National Living Wage, minimum wage, and other pay-related legal requirements.

Health and safety

The Harlow Group is committed to:

  • Reducing risk, ensuring the health, safety, welfare and elimination of hazards that may result in an injury and ill health of its employees and others who may be affected by our activities.
  • Ensure that its statutory and legal duties and other requirements to which we subscribe are always met. 
  • Take steps to provide information, instruction, training, and supervision to ensure personal safety at work, along with a commitment to continual improvement.
  • Regular meetings between Directors, Managers, Supervisors, employees, and employee representatives through our safety committees to discuss, plan, control, and review Health & Safety.
  • Through consultation and participation, we will communicate this policy to all persons who work in, and on behalf of the Harlow Group and we will make this policy available to the public and other interested parties through our website.

Our Values, Vision & Mission

To be widely recognised as a leader and innovator in each business sector we operate within, consistently adding to the products and solutions available to customers. To be a self-sufficient, wholly-owned independent timber Importers with the skills, knowledge, willingness, and facilities to service the largest national contracts to local retail requirements and everything in between. To offer expertise and a bespoke solution to all timber opportunities and form lasting partnerships for mutual growth and success. Ultimately for the name Harlow to be synonymous with quality timber of all kinds from carcassing to I-beam, from bespoke machining to design, manufacture, and training on product installation.